TERMS OF SERVICE

Last Updated: 3 September 2026

Welcome to Veylune Project. These Terms of Service govern your use of our website and your purchase of products from us. By accessing our website or placing an order, you agree to these Terms of Service.

Throughout these Terms, “we”, “us” and “our” refer to Veylune Project.

1. ONLINE STORE TERMS

By using this website, you confirm that you are at least the age of majority in your country or place of residence, or that you have permission from a parent or legal guardian.

You may not use our products or website for any unlawful or unauthorised purpose.

You must not transmit viruses, malicious code or other material that could damage or interfere with our website or services.

2. PRODUCTS

We make reasonable efforts to display our products, colours, images and specifications as accurately as possible.

However, colours and appearance may vary depending on your screen, lighting and other factors.

Product packaging, interfaces, pre-installed software, accessories and minor design details may occasionally differ from photographs where manufacturers make updates, provided this does not materially alter the product ordered.

We reserve the right to modify or discontinue products at any time.

3. PRODUCT FEATURES & THIRD-PARTY SERVICES

Certain features of the Veylune Projector may rely on internet connectivity, compatible devices, software or services provided by third parties.

Availability of third-party applications and streaming services may vary by country, device version and service provider and may change over time.

Subscriptions to services such as streaming platforms are not included with your purchase unless expressly stated otherwise.

Customers are responsible for their own accounts, subscriptions and internet connection.

4. ORDERS

Once an order is placed, you will receive an order confirmation using the contact information supplied during checkout.

An order confirmation does not necessarily mean that we have accepted your order. We reserve the right to refuse or cancel an order where reasonably necessary, including in cases of suspected fraud, incorrect pricing, stock errors or payment issues.

If we cancel an order after payment has been collected, the relevant amount will be refunded.

Customers are responsible for ensuring that their shipping address and contact information are accurate.

5. PRICING & PAYMENT

Prices are displayed in the currency shown on our website and may change without notice.

Any applicable shipping costs, taxes or other charges will be displayed or communicated where required before an order is completed.

We reserve the right to correct genuine pricing or listing errors.

Payments are processed securely through the payment methods available at checkout.

6. SHIPPING & DELIVERY

Orders may be fulfilled and shipped by third-party logistics partners and suppliers on our behalf.

Estimated shipping and delivery times displayed on our website are estimates rather than guaranteed delivery dates unless expressly stated otherwise.

International orders may experience delays caused by customs, local postal services, carriers, weather, peak periods or other circumstances outside our reasonable control.

Where tracking is available, customers will receive tracking information after their order has been dispatched.

Please refer to our separate Shipping Policy for further information.

7. CUSTOMS, DUTIES & TAXES

International orders may be subject to import taxes, customs duties or other charges depending on the destination country.

Where these charges are not collected during checkout, the customer may be responsible for paying them to the relevant authority or carrier.

We recommend checking local import requirements before ordering.

8. RETURNS & REFUNDS

Returns, refunds, cancellations and exchanges are governed by our Refund Policy.

Nothing in these Terms is intended to exclude or restrict any statutory consumer rights that cannot legally be excluded or restricted.

If you are entitled to cancellation, return, refund, repair or replacement rights under applicable consumer law, those rights continue to apply.

9. DAMAGED, DEFECTIVE OR INCORRECT PRODUCTS

If you receive an item that is damaged, defective or materially different from what you ordered, please contact us at Veylune.project@gmail.com as soon as reasonably possible.

We may request photographs, videos, packaging information or other reasonable evidence to help us investigate the issue.

Where required by applicable law, an appropriate remedy may include repair, replacement, price reduction or refund.

10. WARRANTY

Any warranty offered with a product will be described on the relevant product page or accompanying documentation.

Warranty coverage does not normally extend to damage caused by misuse, accidents, unauthorised modifications, improper storage, liquid damage, abnormal electrical supply or normal wear and tear, except where applicable law provides otherwise.

Statutory consumer rights are unaffected.

11. INTELLECTUAL PROPERTY

All Veylune Project branding, logos, graphics, website designs, photographs, videos and original written content are owned by or licensed to us unless otherwise stated.

You may not reproduce, distribute, modify or commercially exploit our intellectual property without prior written permission.

12. THIRD-PARTY LINKS & SERVICES

Our website may contain links to third-party websites or use services operated by third parties.

We are not responsible for the content, availability, security or practices of independent third-party websites.

Your use of third-party services may be subject to their own terms and policies.

13. PROHIBITED USES

You must not use our website to commit fraud, violate applicable laws, infringe intellectual property rights, distribute malicious software, interfere with website security, collect information about others unlawfully or otherwise misuse our services.

We reserve the right to restrict access where we reasonably believe these Terms have been violated.

14. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Veylune Project will not be liable for losses that were not reasonably foreseeable when the contract was formed or for losses arising from circumstances outside our reasonable control.

Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability that cannot be excluded under applicable consumer protection law.

15. PERSONAL INFORMATION

Your submission and use of personal information through our store is governed by our Privacy Policy.

We may share information necessary to process and fulfil your order with service providers such as payment processors, fulfilment partners and delivery companies.

16. CHANGES TO THESE TERMS

We may update these Terms from time to time.

The version published on our website at the time you place an order will generally apply to that purchase, subject to applicable law.

17. GOVERNING LAW

These Terms and any contract formed through our website will be governed by the laws of [INSERT COUNTRY/JURISDICTION], subject to any mandatory consumer protections that apply based on the customer’s location.

18. CONTACT INFORMATION

Questions regarding these Terms can be sent to:

Veylune Project
Email: Veylune.project@gmail.com